July 12th, 2017, 3:45pm MT
The Issue: We’re unfortunately writing to let you know about an issue we and the whole CBD/hemp extract industry are dealing with, specifically regarding our ability to process credit and debit cards. Over the last few years it’s become increasingly difficult to secure reliable, affordable, and domestic credit card processing solutions, and many accounts are in fact being shut down with funds being held for substantial periods of time. This is happening despite the fact that sales of industrial hemp are legal in the United States per Section 7606 of The Agricultural Act of 2014, better known as the 2014 Farm Bill, and several iterations of the Consolidated Appropriations Act, both of which remain in effect right now (not to mention federal court precedent which protects naturally occurring cannabinoids in industrial hemp).
We’re terribly sorry for the inconvenience, but today we will be disabling the credit card option on our website because we currently aren’t able to capture the charges. Please bear with us as we resolve this issue. We do have multiple new credit card processing applications being processed at the moment, and while they’re not ideal solutions, we do plan to have them up and running before the end of the month.
Current Acceptable Payment Methods: In the meantime, we have several reliable forms of payment that we’d really appreciate you using if you order from us in the near future: eCheck/ACH, checks, money orders, cash, or direct electronic transfers via your bank’s website (such as “Bill Pay”).
Via our website, eCheck/ACH is the only option for the moment. To use the other forms of payment mentioned above (money order, check, “Bill Pay,” etc.) please email or call (9a-5p MT) to place your order, as those options aren’t available on the website itself.
Solutions To The Issue: There is silver lining! This financial issue has become so paramount to the industry that it’s reached the highest levels of government. Less than two weeks ago a group of Senators wrote a letter hoping to ultimately give financial institutions the comfort they need to provide services to the legal industrial hemp industry.
There are also some pieces of federal legislation that were introduced this year that if passed would very expressly protect banks and other financial institutions regarding their engagement with cannabis related businesses, which is great, but quite honestly it shouldn’t have to come to that for Bluebird’s particular sub-industry since industrial hemp grown and marketed pursuant to the 2014 Farm Bill is completely legal and exempt from the Controlled Substances Act.
If you’d like to support our industry’s efforts in resolving this issue, you can call your state representatives in Congress and let them know you’re concerned that financial institutions are hesitant/unwilling to work with legal industrial hemp companies, and that you hope they will help to immediately fix the issue.
Thank you for your time reading this, and again we’re very sorry to have to share this unfortunate news with you. We and many others are working extremely hard to overcome this unjust obstacle. As always, please email or call us if you have any questions. We’ll be doing our best to get the credit card option back up on our site ASAP.